Refund policy

At KT Allure, you always have a 14-day return policy. Exchanges are also accepted within this period.

Please note:
Returns and exchanges will not be accepted if the item’s condition has been compromised due to:
• The item being used
• Noticeable scent of smoke
• Presence of visible marks
• The item not being returned in its original packaging

You are free to choose the courier for your return. However, the package MUST be delivered directly to the following address:

KT Allure
Valløesgade 3, 1 tv
7100 Vejle
Denmark

Tel: +4528780837

E-mail: info@ktallure.com

Refunds:

We will process your return order as soon as it arrives at our location. Typically, refunds take 1–10 business days from the date we initiate the transaction. In rare cases, it may take up to 30 days, depending on your bank.

If you paid with a MasterCard, the transaction might appear on your statement within the current month +1 month.